Walking Your Talk

Posted by Andrew Netschay, in Integrity, Leadership, Psychology, Mar 17, 2012

Having integrity means your actions support your words. In effect, your actions actually speak louder than your words.

If being an effective leader is important to you, then stop talking and start doing – more people will notice, and follow.

You don’t ‘kind of’ have integrity. It’s a binary condition – you either have it or you don’t. By definition, you can’t fake it either.

If you have integrity, then to a great degree you’re also predictable. This is a good thing as integrity breeds consistency. No one likes surprises in business. Most surprises these days are bad news.

Relationships built on trust support a mutual reciprocity not impeded by the objections and suspicions of typical associations.

By having integrity and being consistent you become trustworthy. Being trusted is invaluable as it enables you to build strong lasting relationships with your partners, team, clients and shareholders.

Who has the time (or desire) to work with anyone else?

 

Vocabulary Cleansing – Volume 1

Posted by Andrew Netschay, in Leadership, Psychology, Jan 06, 2012

Are the words you speak and even more importantly, the words that permeate your thoughts sabotaging your success? Are you aware of your habits that are based on your limiting (not limited) vocabulary?  The following is a list of words I believe have become obstacles to achievement. I recommend they be removed from your vocabulary immediately.

Fair – how is what’s fair accurately defined? Clinging to some definition of ‘fair’ will only serve as a boat anchor to any form of business or personal growth. Cut the chain and let this one go.

Deserve – another beaut. So many people are consumed with ‘getting what they deserve.’ This is a subjective perspective which seldom has any resemblance with reality. Replace with one of the following:

  1. Earn
  2. Achieve
  3. Work

Entitled – we are living in the ‘Age of Entitlement’ (separate blog post is coming for this one.) With most of the millennial generation’s attitudes and perceptions influenced by shows like ‘American Idol’ many believe they are automatically entitled to a six figure salary, a German sports car and a mansion with an ocean view. Unless your source of income is an eight figure trust fund, drop this one now. The current economy doesn’t reward a sense of entitlement and the afflicted are learning some hard lessons.

Want – unless you’re five years old and telling Santa what you want for Christmas, no one cares to hear it. What you want is irrelevant to any reality based conversation. Again, replace ‘want’ with one of the following:

  1. Complete
  2. Deliver
  3. Acquire
  4. Succeed

Complain – falls in the same category as ‘want’. No one cares to hear your complaints and if you do find someone to patiently listen, you’ve just wasted time in two people’s lives. Complaining is borne from a victim’s mind set which is categorized by reactive thought patterns. Stop reacting to life and replace with one of the following:

  1. Act
  2. State
  3. Declare
  4. Execute

Reasons and/or excuses – the current economy does not provide you with the time to deliver a litany of reasons and/or excuses for your failure(s). Granted, we don’t always succeed but dwelling on excuses will not take you forward it will chain you to the failures that are now in the past. You will lose your audience at because, as in: “we missed the last quarter’s targets because Sally’s team didn’t…” Ultimately, these terms must be replaced with:

  1. Results
  2. Plans
  3. Contingencies

Blame – employing this tactic will place you on the fast track to the door. Combine it with reasons or excuses and you’ll have a lot of spare time on your hands thinking about who to blame for your decimated bank account and vanishing employment opportunities.

 

No Apologies

Posted by Andrew Netschay, in Blog, Psychology, Sep 11, 2011

As a Leader, your decisions, statements and actions shape your company’s future. Your words impact the company’s stock price and the livelihoods of its employees. The ripple effect of an email leaving your Smartphone may be quantified in the millions.

There is no room for hesitation in your actions. Opening the door to doubt weakens your position. It’s akin to a boxer with a ‘pawing jab’; a tentative punch that does not put his opponent on the defensive. On the contrary it empowers his opponent to fiercely counter the tentative strike.

I’ve always taught my students not to ‘apologize’ with their jabs. Lack of commitment in their attack would leave them open to a well timed overhand right and a potential knock out.

Some trainers call this punching with ‘bad intentions’ – I view it as punching with purpose. Every action must have a defined objective; which brings us back to your next email or team meeting.

Have you determined what you want to achieve? How will you assert your position and ‘empower your troops?’ Punch through their doubts and uncertainties with the assertiveness you possess and don’t apologize; it’s not befitting a Leader.

Follow Through

Posted by Andrew Netschay, in Blog, Leadership, Psychology, Aug 27, 2011

Whether you’re breaking boards in a dojo or making commitments to your board, follow through is critical. The job is not done until you’ve confirmed it’s been done.

You’ve read the report cover to cover, you’ve held the finished product in your hand or your customer has thanked you for delivering a quality service on time (or ahead of schedule) and on budget.

These are all examples of follow through. Many leaders make the false assumption that simply directing their teams to deliver means they have. Risky move.

Any martial arts instructor, boxing coach or MMA trainer who understands how to achieve maximum impact, teaches his students to follow through the target. When a young Mike Tyson was quoted as saying he visualized punching his opponent’s nose bone through his brain; that was his way of explaining follow through. This may appear barbaric to some, but it effectively illustrates how effectiveness is not about ‘playing tag’, it’s all about following through.

Starting out in sales, most reps are instructed to follow-up. As a leader you follow through. Don’t just instruct your team to get the job done. Know that it’s done. That’s how you build consistency and a solid track record. That’s how you lead.